Tuesday, 20 March 2012

Work Experience: Day 2

07:00 Wake, work out, shower


07:40 Check e-mails, update Twitter and Facebook(social networking)


08:00 Breakfast


08:10 Prototype


08:50 Left home to take mum to hospital


13:00 Left hospital and returned to the business in focus course.


15:30 Networked


16:30 Market research


17:15 Returned home and ended my working day there.


17:30 Dinner


17:45 Walk the dogs


18:00 socialized


21:00 Played on my PSP


22:00 Went to bed


Notes


Module two- How to research your market


Aims of module two
-Provide an introduction to the marketing process
-Outline the key information you need to know about your customers
-Describe how to determine market size, and identify trends in market
-Outlines the key information you need to know about your competitors
-Describe how to research your market using primary and secondary research methods


This module goes into great detail about how one should research their market. The market is defined as both your customer and (direct) competitors. Direct competitors are those who will be selling the same kind of thing you are, it is also mentioned that sometimes competitors can be good for business.


Personal thoughts


I believe this modules significance is in knowing how to find the people you are trying to sell to and how to sell to them in particular, as they say you can make some of the people happy all of the time all of the people happy some of the time but you can't keep everyone happy all the time. This bears relevance to your market just knowing that sometimes it will be literally impossible to sell something to someone.




Module three


Aims of module three
-Provides an overview of marketing strategy
-Explains the concept of the four marketing P's
-Determines how to set SMART objectives
-Describes how to develop a product strategy
-Outlines how to set a price
-Explains how to set a promotional plan
-Explains the selling process
-Consider the importance of customer care for your business


Personal thoughts


The significance of customer care and repeat business amazed me, as it will be 15x more expensive for your business to find replacement customers than it will for your business to get repeat business. Another thing that interested me about customer satisfaction wasthe way that another customer could also help advertise the good "stuff" that your business provides. This could then lead to further good advertising. Also if your not careful it could turn customers away if you create a bad rapport.


If not for anything else I'd recommend  joining this course and consistently going simply because of the free drinks and biscuits.

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